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Provider Contact Numbers
Contact our trusted providers directly for test-specific enquiries.
Medichecks0345 060 0600
Goodbody Clinic01225 444 144
Randox Health028 9442 2413
London Medical Laboratory0207 183 6122
Clinilabs020 4525 8805
London Health Company020 8087 0017
Medical Diagnosis020 8830 0503
Lola HealthLive Support
Email Support
All Enquiries
support@myhealthcheckup.co.uk
Response time: Within 24 hours
Office Address
myhealth checkup Ltd
2/369 Clapham Road
SW London, SW9 9BT
United Kingdom
Company Registration: 16589056 (England & Wales)
Support Response SLA
For any enquiry, complaint, accessibility request, or compliance matter, contact us at support@myhealthcheckup.co.uk. We monitor this inbox Monday to Friday, 09:00–17:30 UK time, excluding public holidays.
- Acknowledgement: Within 1 business day
- Substantive response: Within 3 business days
- Complex matters resolved: Within 10 business days
Targets are commitments, not guarantees. Aligned with our CMA, DMCC Act 2024, GDPR, and Equality Act obligations for fair, timely consumer response handling.
Emergency medical situations
Important Notice
If you have a medical emergency, please call 999 or visit your nearest A&E department immediately. Our service is not suitable for urgent medical situations.