Terms and conditions
Please read these terms carefully before using our services.
Last updated: 13 November 2026
1. Acceptance of Terms
By accessing and using myhealth checkup's website and services, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.
2. Services Description
myhealth checkup provides a comparison platform for private health testing services in the UK. Our services include:
- Test comparison and price monitoring
- Provider reviews and ratings
- Educational health content
- AI-powered test recommendations
- Booking facilitation with accredited providers
3. Medical Disclaimer
Important Medical Notice
Our service is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals for medical decisions.
- • We do not provide medical advice or diagnosis
- • Test results should be interpreted by qualified professionals
- • Emergency medical situations require immediate professional care
- • We are not responsible for medical decisions made using our platform
4. User Responsibilities
As a user of our platform, you agree to:
- Provide accurate and truthful information
- Keep your account credentials secure
- Use the service for lawful purposes only
- Respect intellectual property rights
- Not attempt to interfere with platform security
- Follow provider-specific terms when booking tests
5. Booking and Payments
Test bookings
When you book a test through our platform, you enter into a direct contract with the test provider. We act as an intermediary to facilitate the booking process.
Pricing
Prices displayed are provided by test providers and may change. Final pricing is confirmed during the booking process with the provider.
Cancellations & refunds
Cancellation and refund policies are determined by individual test providers. Please review their terms before booking.
6. Intellectual Property
All content on our platform, including but not limited to text, graphics, logos, images, software, and data compilations, is owned by myhealth checkup or our licensors and is protected by UK and international copyright laws.
You may not reproduce, distribute, or create derivative works without express written permission.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy policy, which complies with UK GDPR requirements.
By using our service, you consent to our privacy policy and cookie usage as outlined in our cookie policy.
8. Limitation of Liability
To the fullest extent permitted by law, myhealth checkup shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our maximum liability for any claims shall not exceed the amount paid by you for our services in the 12 months preceding the claim.
9. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated through our website or email. Continued use of our services after changes constitutes acceptance of the modified terms.
10. Contact Information
For questions about these terms and conditions, please contact us:
Email: support@myhealthcheckup.co.uk
Address: Clapham, SW London, United Kingdom
Company Registration: 16589056 (England & Wales)